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Essex County Council - Provider Hub
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Office GOLDEN HANDS HOME CARE LTD.

Golden Hands Home Care Services was established to offer the highest standards of personal care, reliability and friendly service to clients, in all age groups over 18, who are living in the comfort of their own homes and require a little extra help and support. Golden Hands is able to provide practical help with daily activities, personal and respite care. We have contracts with Social Services and have staff trained to provide support and care for the following persons with a: Dementia Complex Needs Learning disabilities Mental health conditions Personal care Physical disabilities Sensory impairments Caring for adults under 65 yrs Caring for adults over 65 yrs Targets Ensure that a high-quality, comprehensive, professional domiciliary care service is to be provided giving service users the joy and comfort of living in their own homes for as long as possible. Provide a personalised, unique, service user centred holistic care to each and every one of our service users, always considering their wishes and needs along with family and informal carers’ wishes and needs. To work to succeeding in presenting service users with a safe and consistent high standard of care within their own home in a respectful manner. Promise and maintain confidentiality, privacy and dignity of all service users giving them the feeling of safety and reassurance which is the building block of a good relationship with our company. To encourage independence and physical well-being for all service users. To encourage all staff to ongoing personal development by providing them relevant, high standard, quality induction and annual update training. To run a profitable business devoted to benefiting all staff and service users, facilitating growth and improvements in the service provided.

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